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Acceptable Use Policy

Effective: 21 October 2026
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On this pageContent you may not upload or makeWhat you may not do with the ServiceSecurity researchReporting content that infringes your rightsWhat we do about a breach
Questionssupport@premotio.com

This policy is part of the premotio Terms of Service. It applies to everyone who uses premotio, and to the AI apps they connect.

Content you may not upload or make

  • anything illegal where you or your audience are;
  • sexual content involving minors, of any kind; we report it to the authorities;
  • sexual or intimate content of a person without their consent;
  • a person's likeness, face or voice used to deceive, to impersonate them, or without their consent, including deepfakes and face swaps;
  • content that threatens, harasses, or promotes violence, terrorism or hatred against people for who they are;
  • content that infringes copyright, trademarks, privacy or other rights, including pictures, clips, music and fonts you have no right to use;
  • false or misleading content meant to defraud, such as fake endorsements or phishing;
  • malware, or files made to exploit software.

What you may not do with the Service

  • copy, imitate or recreate premotio, its templates, presets, interface or design, or use them to build or improve a competing product (see the Template License);
  • scrape, crawl, download in bulk or otherwise collect templates, presets, previews, the library or other users' content, by any means, including the API or an AI app;
  • decompile, disassemble or reverse-engineer the Service, its engine or its shaders, except where the law expressly allows it;
  • get around a limit or a protection: the plans' export sizes, formats and monthly exports, storage, rate limits, sign-in or payment, for example by creating several accounts, tampering with the editor, or replaying requests;
  • share, sell or rent access to an account, or let others use your Pro plan;
  • create accounts automatically or with false details;
  • offer premotio's features to others through a product of your own: a bot, app, API or service in which other people make videos with premotio without their own account. Making Videos yourself for your clients is allowed;
  • overload, disrupt or probe the Service, test its security or load without our written permission, or access accounts, data or systems that are not yours;
  • send spam or phishing through the Service, or use its emails to reach people who did not ask for them.

Security research

If you find a vulnerability, tell us at support@premotio.com before anyone else, give us reasonable time to fix it, and do not access or change data that is not yours. We will not pursue good-faith research that follows these rules.

Reporting content that infringes your rights

If you believe content on premotio infringes your copyright or other rights, write to support@premotio.com with:

  1. the work or right you say is infringed;
  2. where the content is (a link, a project name, or what you saw);
  3. your name and how to reach you;
  4. a statement that you believe in good faith that the use is not authorised, that the information is accurate, and that you are the owner or act for them.

We review every notice, may remove or disable the content, and tell the person who uploaded it. If they believe it was removed by mistake, they can reply with their reasons, and we may restore it unless the claimant starts legal proceedings. Accounts that repeatedly infringe are closed.

What we do about a breach

Depending on how serious it is, we may warn you, remove content, limit features, suspend or close the account, and report to the authorities. We act proportionately and, unless the law or safety prevents it, tell you why.

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